FAQS

You can see the opening hours of the venue in this link. The opening hours of the venue are one hour before the start of the first match of the day.

You can see the order of play each day in this link. For greater accuracy, you can consult on this website and on the Tournament APP, the final schedules at the end of the day prior to your visit.
All buyers are sent an email the afternoon before the day of entry, with the order of play and match times.

Currently (until 28/04/2022), face masks are mandatory:

  • In public transport
  • In enclosed spaces for public use or open to the public.
  • In crowded standing events. Also if the attendees are seated and there is no distance of 1.5m.

Exceptions: due to breathing difficulty, disability or dependence, doing sports, eating or drinking.

  • Covid Passport is NOT required.

The time for the start of the singles final is not yet scheduled.

The doubles final is usually played prior to the singles final, also on Rafa Nadal Court.

Wednesday is the day when the second round of the tournament begins and therefore the top seeds  (with a bye in the first round) begin their participation. Although a couple of seeds will have started the day before, Tuesday, most (among them Rafa Nadal) will start on Wednesday.

The schedules and distribution of the matches are decided the previous afternoon by the ATP supervisor, once defined they are published daily on the web and sent by mail to all buyers (the afternoon before the day purchased).

You can see the order of play in this link.

You can see the draws in this link.

The draw for the singles draw, which will define the match-ups, takes place on the Saturday before the Tournament. From this draw, the side on which each player advances and the possible match-ups is defined. But the schedules of each match are NOT defined, that is defined the afternoon before each day by the ATP supervisor (daily “order of play”).

In our Tournament we have daily matches each day of the event, this means that you can watch any match that is played on the day, on any of the Tournament courts. But only on the Centre Court there is a reserved seat, therefore, court 1, 2 and 3can be accessed according to the capacity available at that time.

In 2022 we DO have SUBSCRIPTIONS.

In this 2022 it WILL be POSSIBLE to watch the games of courts 2 and 3 of the tournament.

No one can access the Centre Court without their corresponding ticket, regardless of their age. However, children under 5 years of age, accompanied by an adult, will have free access to the venue and the secondary courts (court 1, 2 and 3) as long as capacity allows it. In any case, like most Tournaments, we advise against the presence of young children, both due to the concentration of the athletes and the wear and tear that weather conditions and extended hours can produce in children.

In case of rain, it is the tournament referee who decides whether the match starts, continues or is postponed. The priority of ATP tournaments is the play and completion of the matches, which is why, if necessary, the order and schedule of the same can be altered, to facilitate the end of play of the day.

In the event that a match could not be completed or did not start during the scheduled day, it would be transferred to the next day, the tickets for the suspended day NOT being valid fot the next day.

In the event that a minimum of 60 ‘is not played on any of the tournament courts, the Organization will return the full amount of the tickets and the proportional part of the daily tickets.

Only in the event that the suspended day was that of the Sunday finals, there is the possibility that the Organization will move the matches to Monday, in which case the Sunday tickets are valid and there is no refund or any claim.

In the event that the 60 minutes required for the match to be considered as played are not played, the refund of the tickets will be made by sending an e-mail to reservas@barcelonaopenbancsabadell.es. The deadline to apply for the return of tickets for Thursday or Saturday 2022 is 23 June 2022.

The Tournament Organizer will only reimburse the amount of the tickets, not being responsible for any other expenses such as, by way of example and merely expository, hotels, travel, meals, diets, etc.
In the event that the requested refund is for a daily ticket, the proportional part of it will be returned, following the price scale corresponding to the tickets.

The stands that have the sun for a longer period of time are stands A and B. While the referee and the players are on the side of stands C and D.

In the lower left corner of tribune C, the Tournament has 3 seats adapted for disabled people with wheelchairs, with another 3 seats for their companions (on a high stool). The price corresponds to the price for tickets to tribune C.

In addition, we also have parking spaces for adapted vehicles. The purchase of these tickets is made exclusively by telephone.
If the disabled person does NOT use a wheelchair, but still needs this type of location, we can provide a standard chair.

The purchase of any ticket is firm and final, no refund, modification or cancellation is allowed.

NO. VIP and Hospitality Area tickets are not open to the general public.

However, there are several areas in the venue that are open to the general public.

YES, there is a cloakroom service for motorcycle helmets, bags, etc.

In general, the unauthorized use of photographic or recording equipment that is not intended for personal use is prohibited. Flash photography and the use of tripods are not allowed. The use of mobile phones during the course of matches, video cameras and laptops is also prohibited.

Yes, you can request it at reservas@barcelonaopenbancsabadell.es

The only official ticket sales channels are the ones listed below:

  • Main sales channel through the tournament website: www.barcelonaopenbancsabadell.com.
  • Telephone sales at the number assigned by CTOC: 935 500 751

With this print you will be able to directly access the Tournament without having to exchange it for any other document. But it is essential that the printing of your tickets or season tickets is perfectly legible.

WE RECOMMEND, by COVID protocol, accessing the venue with the pdf file on your smartphone or tablet, without having to print it.

If you have printed your tickets or season tickets on several occasions, only the first person who shows up at the entrance to the Tournament will be able to access, access being denied to those who show up later with the same tickets or tickets printed.